Contact Swimwear Australia

Email Us

sales(at)swimwearaustralia.net.au

Phone Us

0414 926 949

Address

PO Box 7190 GCMC

QLD 9726, Australia

Hours: 9am-4pm (Australian Eastern Standard Time)

ABN

Blaze Collections Trading as Australian Swimwear

ABN: 65 608 007 274


Payment Options & Information

Credit Card

suncorpYou can purchase goods and pay via Suncorp Internet Payment Service which provides a secure virtual point of sale gateway to accept and process Internet payment transactions.

For Australian & NZ buyers only. They accept Visa, Mastercard & AMEX.

Visa, Mastercard, Bankcard


Payments via fax or phone. What are my options?

Payment via Credit Card:

If you fax an order we can process Visa, Mastercard & AMEX only.

Visa, Mastercard & AMEX

Credit Card processing over the phone is only available on weekdays between 8am to 3:30pm.


paypalPayment via Paypal

Paypal is a good option for both buyer and seller as it offers significant fraud protection. However it does take more time to setup as a new user than Paymate.

For Overseas Buyers

For overseas buyers Paypal is the only option we accept. Paypal also supports a wider range of credit cards including Amercian Express.


Payment via Direct Deposit

Acct: Blaze Collections
BSB : 484799
AcctNo : 451 064 169

Note: Please include your order number in the comments or reference area when depositing. If your banking institution does not include this facility please send an email to accounts stating your order number so we can process your order immediately.


Cheque & Postal Order

Simply send a copy of your order with cheque or postal order to the address below:

Australian Swimwear Australia

PO Box 7190
GCMC, QLD Australia 9726

Note: Please include your order number in the letter. If you do not have an order number please call us.


Frequently Asked Questions

Do you have a template so I can measure my size?

Please wisit our sizing information page.


What is your return policy?

You can read our return policy here.


How long will it take to recieve my order?

Orders are shipped twice weekly for next day delivery Australia wide (Overnight only to Metropolitan Areas)

Please view our shipping information.


What type of payments do you accept?

We take Visa, Mastercard, Paypal, Direct Deposit & Cheque. Please visit our payment page for more information.


Size Guide

Let us help you get the perfect fit!

Some helpful hints when checking your size are;

Chest Measurement

Measure at the fullest part of the chest

Waist Measurement

Measure at the leanest part of the waist

Hip Measurement

Measure at the fullest part of the hips

Tips

  • Don't pull the tape too tight when measuring
  • Stand up when measuring
  • Put arms down when measuring chests
  • Wear as little clothing as possible for accuracy
  • If your measurement is in between - go up a size
  • If you like a tight fit - order one size down
  • If you like a loose fit - order one size up
  • Our staff are happy to help you with your calculations over the phone or by email.

Once you have determined your preferred sizing, you can be sure that any other styles purchased will have a similar fit, as our patterns are made with the same measurements across the board.

Ladies
Size Chest Waist Hips
8 85cm 65cm 90cm
10 90cm 70cm 95cm
12 95cm 75cm 100cm
14 100cm 80cm 105cm
16 105cm 90cm 110cm
18 110cm 98cm 115cm
20 115cm 106cm 120cm

Shipping Information

Orders are shipped twice weekly for next day delivery Australia wide (Overnight only to Metropolitan Areas)

All orders are trackable, insured and require a signature upon receipt unless you notify us otherwise during checkout.

If you wish to sign for the goods please make sure that there will be someone available during business hours at the shipping address. In the event Toll are unable to deliver they will request extra charges for delivery.


Terms and Conditions

Delivery

For delivery details please refer to our shipping information page.

Limitation Of Liability And Warranty

All items offered for sale on this site have been displayed with the pictures and text supplied by the manufacturer. Whilst every effort is made to verify this information, mistakes can occur for which Australian Swimwear cannot accept any liability.

If however, this effects the use of your purchase, we will be happy to exchange any item as detailed in the return and refunds section within Store Policies.

Warranty for all items remains with the manufacturer.

Returns Policy

If you are not satisfied with your purchase we will be happy to accept your returned goods for exchange or full refund on your credit card or bank. This applies to goods that have not been worn. Please return goods unworn with swing tickets still attached. Please note all swimwear can be returned or exchanged within 7 days of the receipt of delivery.

The customer is responsible for any postage fees for returns and exchanges.

Australian Swimwear is willing to replace your swimsuit if your swimsuit is flawed due to manufacturing faults in the fabric or refund your money if the garment was wrongly described.

Australian Swimwear has the right to assess the age and condition of returned merchandise prior to offering a repair, exchange or credit note. Unless the merchandise is deemed a genuine manufacturers fault exchanges and refunds may not be provided after prolonged use.

Australian Swimwear does not refund money if the swing tickets have been removed and a valid Australian Swimwear receipt isn't provided.

  1. The Swimwear are returned in the same condition they were sent.
  2. You pay for the return postage. All Swimwear are to be returned by a form of registered traceable postage, we recommen Australia Post Bags.
  3. You complete our Returns Form and enclose a self addressed 1kg Express Post bag for redelivery.
  4. Once sent plase notify us via email at sales(at)swimwearaustralia.net.au

Please fill out the returns form and send with garment to:

Returns Department
Australian Swimwear
PO Box 7190
GCMC 9726

Pricing

All the pricing on the website and the quotes we give you are based on market prices and what we have in stock. If prices go up we have to charge you more money. If you place an order and we do not have stock, and our new stock has gone up in price then we have to charge you the new price (we try to avoid this). However this works both ways, if prices go down, we will charge you less money. We would never charge a credit card a different price without the buyers permission. If you are not happy with the new price you can cancel the order without penalty.

Quotes

All quotes are valid for 10 days only unless noted otherwise.

Ordering Methods

We accept orders by the internet & fax.

Payment Methods

We accept the following payment methods:

  • Credit Card: Visa & Mastercard. We also accept Paypal payments
  • Direct Deposit
  • Cheque

For full details please click here

Online Transactions:

We use Paymate and Paypal to process online credit card transactions as both have excellent security practices. If you do not feel comfortable processing your card online you may phone or fax your details through. Once processed all records with your details are destroyed. We do not keep credit card details.

Purchasing Risks

There are a few things you should know as a consumer before purchasing any goods.

Ownership:

If you pay for the product before it is shipped, you own the product ex warehouse. i.e. When we give the product to the courier, you own it. If the courier loses it, we are not liable to replace it. However, even though we are not obligated to replace it, more often then not we will. If you purchase on account, Australian Swimwear Australia retains ownership until you pay. If you cannot pay, we are legally entitled to collect the goods from you.

Liability

Australian Swimwear accepts no liability if something goes wrong while using one of our products. We will honour our warranties and guarantees for our product, but accept no responsibility for loss of business or personal injury.

Intellectual property

This contents of this website is copyright Blaze Collections 2007. Any reproduction without express written consent will be treated as infringement under copyright laws. Please contact us for further details or to discuss any requirements you have.
Some names and trademarks have been reproduced, in a text format, for general information purposes and remain the property of their rightful owners.

Linking to our website

You can link to anywhere on the Australian Swimwear website as long as it is not for illegal or misleading activity.

Operating hours

Australian Swimwear office hours are Monday through to Friday 8am to 4pm.

Privacy Policy

Our privacy policy is found here


Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

Collecting Information

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

Direct Email & Marketing Materials
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.

Information we collect
The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit/debit card details for transaction purposes only. No credit data is retained after the transaction.


We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.


If you have any questions/comments about privacy, you should contact us.